TERMS & CONDITIONS

Terms of Service

Clear guidelines for our coaching relationship and services.

Important Notice

By booking a coaching session or purchasing any package, you agree to these terms and conditions. Please read them carefully before proceeding.

Coaching Services

  • All coaching sessions must be scheduled in advance
  • 48-hour cancellation notice required for rescheduling
  • Sessions are confidential between coach and client
  • Payment is required before scheduled sessions
  • Coaching results may vary based on individual commitment and implementation

Payment & Refunds

  • Problem Sprint: Full refund available after first session if unsatisfied
  • Single sessions: Non-refundable once conducted
  • Bundle packages: Non-refundable but transferable within 12 weeks
  • Monthly subscriptions: Cancel anytime, no long-term contracts
  • All prices in GBP and subject to change with notice

Session Policies

  • Sessions start and end at scheduled times
  • Late arrivals won't receive extended sessions
  • Technical issues from client side don't qualify for refunds
  • Rescheduling requires 48-hour notice except emergencies
  • No-shows forfeit the session without refund

Client Responsibilities

  • Provide accurate information about your challenges and goals
  • Come prepared to sessions with specific topics or questions
  • Implement agreed-upon strategies between sessions
  • Maintain professional and respectful communication
  • Provide honest feedback to help improve coaching effectiveness

Intellectual Property

  • Coaching materials and frameworks are proprietary
  • Personal use of provided materials is permitted
  • Commercial redistribution requires written permission
  • Client success stories may be used anonymously for marketing
  • All content remains intellectual property of SDR Forge

Professional Disclaimer

SDR coaching is designed to improve sales skills, techniques, and performance. While we provide proven frameworks and strategies, individual results may vary based on implementation, market conditions, and individual effort. We don't guarantee specific revenue outcomes or job promotions. Coaching is not a substitute for professional psychological or financial advice.

Ready to Get Started?

By proceeding with booking, you acknowledge you've read and agree to these terms.

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Last Updated: October 2025
These terms may be updated periodically. Continued use of services constitutes acceptance of updated terms.